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Gmail integration

Your inbox, on the customer record.

Connect your Gmail account and AmDital pulls your recent inbox and sent mail, matches each email to the right CRM contact, and stops follow-up sequences when they reply.

What it does

What Gmail does in AmDital

Inbox and sent mail

The 25 most recent inbox and sent messages sync when you connect and again every 15 minutes after that.

Matched to contacts

Each email is matched to the CRM contact it belongs to, so the conversation sits on their record.

Sequences pause on reply

When a contact replies, any active email sequence for them pauses automatically.

Read-only access

AmDital asks Google for read-only Gmail access. It reads your mail to build the customer record; it does not send, delete or change anything in your mailbox.

Set it up

  1. Open the CRM email settings in AmDital and choose Connect Gmail.

  2. Approve read-only access in Google.

  3. Your first sync starts straight away.

What it doesn't do yet

Each person connects their own Gmail account; there is no workspace-wide mailbox import.

Works with the CRM & Sales module.

Gmail · FAQ

Frequently asked

Your most recent inbox and sent messages. They are matched to CRM contacts by email address.
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See Gmail connected to AmDital.

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